1. General
Items offered on sparkbake.com are available for delivery to addresses within 14km of our bistro at the Times Square Center in Al Qouz. Sparkbake deliveries are fulfilled by our courier partner, Careem.

2. Order Confirmation
Once an order is accepted you will receive an email notification with your order summary and the total amount billed. Another notification via email will be sent once your order is prepared for delivery.

3. Delivery Time
In general, orders are delivered within 60 minutes given average traffic conditions. We are open for delivery orders between 10:30am to 9:30pm, every day.

4. Minimum Order Value and Fees
Minimum order value is set at AED 50.00, and delivery fees for our coverage-area is AED 9.00 per order.

5. Order Delays
If for some reason an order does not arrive within the specified time please get in touch with us via email at info@sparkbake.com or call us at +97156 962 8400.

6. Out-of-Stock Items
Please note that all orders are subject to product availability. In an unlikely event that an item is not in stock at the time of order placement, a notification will be sent to you and a refund will be issued to the original method of payment.